![]() ![]() The bottom may be the concrete roadway base and may be partially filled with mud, dirt, or loose gravel. Report an open street cut online to NYC311 Find the permit-holder for a street construction project PotholesĪ hole in the street with a circular or ovular shape and a definable bottom. If actionable, inspector will contact responsible excavator, and in the absence of the responsible party or other response personnel, will stay onsite until parties arrive. Typically, a NYC DOT inspector will review the defect. Open street cuts are when a street excavation has been left uncovered, generally because there is active work in the roadway. Report a failed street cut or old utility cut online to NYC311 See a list of protected streets (no cuts allowed except for emergency work or as authorized by the Commissioner) Find out who holds a permit to conduct street construction in your neighborhood Open Street Cut If the responsible party cannot be identified, NYC DOT will perform the repair. If actionable, the inspector will issue a corrective action report to the party that performed the street cut, including to other city agencies. Street cuts are usually square or rectangular in shape. Report cracked, missing or otherwise defective street hardware online to NYC311 Defective Street Cutsĭefective street cut restoration is when the street surface is no longer level because a filled-in cut has sunken one inch or more or been mounded too high. If actionable, NYC DOT will issue a corrective action report to the appropriate utility owner. Street hardware may be sunken, cracked, missing, tilted, collapsed or may be above or below grade thereby preventing a smooth riding condition. Report missing manhole covers to DEP online to NYC311 Street Hardware Defects ![]() Report ponding on a street to DEP online to NYC311 Report ponding on a highway to DEP online to NYC311 Missing Manhole Covers Ponding is when water pools at low points in the roadway, generally as a result of inadequate drainage or improper grading. Report a hummock or street resurfacing request online to NYC311 Ponding NYC DOT typically follows up with spot milling and paving, which may performed during the nonpaving season, from mid-December to mid-March. They are commonly located at intersections where there is heavy truck or bus traffic. Hummocks are where the roadway asphalt has pushed up in a wave-like shape. Report a cave-in on a street via NYC311 Report a cave-in on a highway via NYC311 Hummocks NYC DOT inspects reported cave-ins and, as warranted, sends the report to Department of Environmental Protection (DEP) or another utility to make a repair. Often, large pieces of pavement can be seen in the hole. Cave-ins are typically caused by problems with the underground infrastructure. Cave-ins are larger and deeper than potholes and are not geometrically shaped like a defective street cut. Check the status of a Customer Service caseĬave-ins are jagged holes with a deep void, where the pavement has cracked apart and fallen into a deep empty space without a solid bottom.Contact NYC DOT if your issue is not shown. ![]()
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